IT KORR Knowledge Center
Disaster Recovery Plan Template
A technical DR plan document structure covering systems inventory, RPO/RTO, failover procedures, recovery infrastructure, and post-recovery validation.
Systems Inventory & RPO/RTO
A DR plan is only as good as its systems inventory. Every system that supports a critical business function needs a documented recovery objective — without this, "we'll get it back up as fast as we can" is the only plan, and it is not testable or auditable.
- List every system supporting a critical business function, including its owner and hosting location (on-prem, cloud, SaaS).
- Assign a Recovery Point Objective (RPO) per system — the maximum acceptable data loss, expressed as time.
- Assign a Recovery Time Objective (RTO) per system — the maximum acceptable time to restore the system to operation.
- Note dependencies between systems (e.g., application server depends on database, depends on network/DNS).
Failover Procedures
- For each critical system, document the specific, numbered steps to fail over to backup infrastructure or a recovery site.
- Step 1 — Confirm the outage is real and scoped; rule out a transient or partial issue before initiating failover.
- Step 2 — Notify the IT Recovery Lead and Crisis Management Team that failover is being initiated for the named system.
- Step 3 — Execute the documented failover procedure for the system (e.g., promote standby database, redirect DNS/traffic to recovery environment, restore from most recent backup).
- Step 4 — Confirm the system is reachable and functioning in the recovery environment before declaring it restored.
- Document the specific tool, script, or console used for each step — generic instructions are not executable under pressure.
Recovery Site & Infrastructure
- Document the recovery site or infrastructure type per system: hot site, warm site, cold site, or cloud-based failover.
- Record capacity and configuration of the recovery environment, and confirm it can support production load.
- List access requirements (credentials, VPN, physical access) needed to reach and operate the recovery environment.
- Confirm licensing and vendor agreements cover use of the recovery environment during an actual event, not just testing.
Roles During a DR Event
- IT Recovery Lead — directs execution of failover procedures and confirms system-by-system recovery status.
- System Owners — execute the specific technical steps for their assigned system and report completion.
- Communication Lead — relays recovery status to the Crisis Management Team and affected stakeholders.
- Escalation contact — a named individual (with backup) for each critical vendor whose system is part of recovery.
Communication & Escalation Procedures
- Define the notification chain: who is contacted first, and the maximum time before escalating to the next contact if unreachable.
- Maintain a current on-call/escalation list with primary and backup contacts for IT, vendors, and leadership.
- Set a cadence for status updates during an active DR event (e.g., every 30-60 minutes) and who receives them.
Post-Recovery Validation
- Verify data integrity — confirm restored data matches the expected recovery point with no corruption.
- Verify application functionality — run defined smoke tests to confirm the system behaves correctly, not just that it is reachable.
- Confirm actual recovery time against the target RTO, and actual data loss against the target RPO.
- Document the event, response timeline, and any deviations from the plan for post-incident review.
Related Resources
- Disaster Recovery Explained — /knowledge-center/business-continuity/business-continuity-disaster-recovery/disaster-recovery-explained
- RPO vs. RTO Explained — /knowledge-center/business-continuity/business-continuity-disaster-recovery/rpo-vs-rto-explained