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Password Incident Response Checklist

Immediate steps to take when a password compromise is suspected or confirmed.

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Password Incident Response Checklist

Immediate steps to take when a password compromise is suspected or confirmed.

Immediate Actions (First Hour)

  • Change the affected password immediately, using a newly generated, unique value.
  • Revoke active sessions for the affected account across all applications.
  • Check for any password reuse — if the compromised password was used elsewhere, change it there too.
  • Enable or verify MFA is active on the affected account.

Investigation

  • Review sign-in logs for the affected account for unfamiliar locations, devices, or times.
  • Check for any unauthorized changes made during the suspected compromise window (forwarding rules, permission changes, new app registrations).
  • Determine the likely source — phishing, credential stuffing from a third-party breach, malware, or physical exposure.

Containment and Recovery

  • Notify IT/security leadership per the organization's incident response process.
  • If the account had access to sensitive systems or data, assess scope of potential exposure.
  • Document the incident, the response taken, and the timeline.

After the Incident

Review whether the incident reveals a broader gap — a missing MFA requirement, a password reuse pattern, or a training gap — and feed that finding back into the organization's written password policy and awareness program.

Related Resources

  • Security Assessment Services — /services/security-assessment-services

This document is a starting-point resource, not legal or compliance advice. Review it against your organization's actual systems before adoption — see the full Password Security Hub for the reasoning behind each recommendation, or use the Password Policy Generator for a fully configurable policy document.

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